Privacy Policy

Appeals

You must either pay or appeal. You cannot do both, and if you appeal to POPLA and your appeal is rejected, you will lose the option to pay the reduced amount.

All appeals must go through our appeals section online (www.nforceparking.co.uk, "pay or appeal") or via post. Any direct e-mails or e-mails through our contact us section will not be counted as an appeal and the charge will be pursued as normal. Please include all information and additional supporting evidence to assist with the appeal. The charge will be placed on hold until an appeal outcome is provided. If your appeal is unsuccessful, you will be advised in writing (within 35 days).

All appeals, complaints and transfer of liability must be put in writing, and must be received within 28 days of the issue date of this notice to either www.nforceparking.co.uk or nForce, PO Box 8364, Bakewell. DE45 9BJ.

If the parking event occurred in England or Wales, you will also be provided with details of how to further appeal to the independent appeals service POPLA (Parking on Private Land Appeals) along with a unique reference number. Please note, POPLA will not accept an appeal if you have not appealed to ourselves in the first instance.

 

If you do appeal and do not hear from us within 28 days then please contact us, do not assume that your appeal has been successful.

 

Registered Keeper Details and Data Processing

Please note that we have requested the name and address of the registered keeper of the vehicle from the DVLA for the purpose of enforcing this unpaid charge. Such information has been provided in accordance with the Road Vehicles (Registration and Licensing) Regulations 2002.

 

Data Protection

nForce Parking Management Ltd will process your information for the operation of their parking enforcement scheme. Processing may include the use of cameras to record data. Your information may be disclosed to, or requested from the DVLA. Records are made available to them thus ensuring the DVLA is satisfied that all data is expedited in the manner agreed and to ensure security of storage and access so as to comply with the Data Protection Act 1998. Data may be shared with third parties in relation to the issue of a PCN in order to assist with appeals. nForce Parking Management Ltd may also disclose data to a third party on the institution of legal proceedings. If you believe your data has been used inappropriately, you should notify us immediately and you can also notify the Information Commissioner and/or the DVLA by writing to the relevant address shown below:

 

The Information Commissioner’s Office

Wycliffe House, Wycliffe Lane, Wilmslow, Cheshire. SK9 5AF

www.ico.org.uk

 

Release of Information England/Wales/Scotland

Paying Enquiries Section, DVLA Swansea. SA99 1AJ

www.dvla.gov.uk